TERMS OF PURCHASE/SERVICE
Last updated: February 18, 2026
Please read these Terms of Purchase ("Terms") carefully before completing your purchase of any coaching service, product or program ("Product") from DEI Insider, LLC dba Amplify Talent Advisors (the "Company", "we", "our").
For purposes of these Terms, the "Company" and "Coach" refer to DEI Insider, LLC dba Amplify Talent Advisors. References to "Product(s)" shall include the Coaching and all related services, deliverables, and recordings described herein.
By purchasing a Product from the Company, you agree to abide by these Terms and our Website Terms & Conditions, Privacy Policy, and Disclaimers (collectively, these "Terms"). If you disagree with any part of these Terms, you should not complete your purchase. In the event of any conflict between these Terms and the Website Terms & Conditions, Disclaimers, or Privacy Policy, these Terms shall control.
You must be at least 18 years of age or older to purchase from the Company.
THE COACHING RELATIONSHIP
1.1 Client acknowledges that coaching is a team effort, and Client will get out of coaching only as much as he, she, they puts into it. Client agrees to fully participate in coaching and follow the Coach’s instructions to his or her best ability. Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.
1.2 Client acknowledges that Client is solely responsible for creating and implementing his or her own decisions, choices, actions and results based on coaching calls, sessions, and interactions with Coach. Client agrees that the Coach is not and will not be liable or responsible for any action or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
1.3 Client acknowledges that coaching is a comprehensive process that may involve different areas of their professional life, including career development, leadership development, professional growth, and workplace dynamics. Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client's responsibility.
1.4 Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, Client should promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.
2. COACHING SERVICES
2.1 Purpose: Coach will provide and Client will pay for leadership coaching services in accordance with the terms and conditions of this Agreement. The specific coaching offering purchased by Client is identified at the time of purchase on Coach's website and checkout page
2.2 Coach’s coaching offerings are organized into three formats (collectively, "Coaching"):
A. Single Sixty-Minute Session: One (1) sixty-minute virtual coaching session followed by one (1) twenty-minute follow-up session to be completed within thirty (30) days of the initial session
B. Single Ninety-Minute Session: One (1) ninety-minute virtual coaching session followed by one (1) twenty-minute follow-up session to be completed within thirty (30) days of the initial session
C. Ninety-Day Series: Three (3) sixty-minute virtual coaching sessions to be completed within ninety (90) days of the date of purchase, followed by one (1) twenty-minute follow-up session to be completed within thirty (30) days of the final session in the series. Series sessions are sequential and designed to build upon one another. Client will receive guided assignments between sessions to reinforce development and prepare for subsequent sessions. Coach will provide email support between sessions on an as-needed basis for the duration of the series.
2.3 Follow-up sessions not scheduled within the applicable timeframe shall be deemed forfeited. Coach dedicates preparation time and resources for each session, including follow-up sessions; as such, forfeited follow-up sessions shall not entitle Client to a refund, credit, or extension.
2.4 In connection with each coaching offering, Coach will provide Client with a co-created action plan developed during the session and a personalized written summary delivered within a reasonable timeframe following the session. The specific format, scope, and content of these deliverables will vary based on the coaching offering purchased and the Client's individual development needs.
2.5 All coaching sessions are conducted virtually via Zoom or comparable video conferencing software selected by Coach. All sessions will be recorded by Coach and made available to Client for on-demand review. Session recordings are provided solely for Client's personal use and may not be shared, distributed, reproduced, or used for any purpose other than Client's personal review without the prior written consent of Coach.
2.6 Coach has full discretion in Coaching but shall not engage in any services which are not expressly set forth in this Agreement without the prior written permission from Client.
2.7 The specific contents, structure, and delivery methods of each coaching offering are subject to change, and Coach makes no guarantees that any particular format, framework, or resource will be available at any given time. Coach reserves the right to substitute comparable video conferencing software at its discretion.
3. SCHEDULING & CANCELLATION POLICY
3.1 Coach and Client will schedule all coaching sessions at mutually agreeable times via Coach's designated scheduling platform. Coach will make reasonable efforts to schedule all sessions within the applicable timeframe for the purchased coaching offering.
3.2 Client acknowledges that unanticipated circumstances arise, and the timeline for delivering all sessions is not guaranteed. Coach reserves the right to cancel any coaching session by notifying the Client at least 24 hours prior to the scheduled session. Coach agrees to reschedule the cancelled session within 10 business days of the originally scheduled session. If Coach is unable to reschedule the cancelled session within 10 business days of the originally scheduled session, Client will be entitled to a refund of that session's fee.
3.3 Notwithstanding the foregoing, if Coach is unable to reschedule a cancelled session within 10 business days of the originally scheduled session, Coach and Client may mutually agree in writing to an extended reschedule date in lieu of a refund. Any such agreement shall not constitute a waiver of Client's right to a refund for future scheduling issues.
3.4 In the event Client needs to cancel or reschedule any session, Client agrees to provide 24 hours' notice of cancellation in advance of such session. Client agrees to pay the entire session fee for any session not cancelled 24 hours in advance.
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4. CLIENT RESPONSIBILITIES
4.1 Client agrees to cooperate with Coach to provide all information and materials necessary for Coach to provide the Coaching. Client agrees to provide, at a minimum, the following:
4.2 The completed intake profile submitted at least three (3) business days prior to scheduling the first coaching session. Sessions may not be scheduled until the intake profile has been received and reviewed by Coach.
4.3 For series offerings, completion of any between-session assignments provided by Coach. Certain assignments may be required before the next session can be conducted. Coach reserves the right, at Coach's sole discretion, to determine whether an assignment must be completed prior to conducting the next session. If Client fails to complete a required assignment, Coach reserves the right to reschedule the next coaching session for a time when such assignment has been completed. Failure to complete assignments does not extend the ninety (90) day timeframe for the series or entitle Client to a refund.
4.4 In the event Client fails to provide any requested information in a timely manner, Coach reserves the right to reschedule the next coaching session for a time when such information has been provided.
5. PAYMENT POLICY
5.1 In consideration for your access to the Product(s), you agree to pay for the Product(s) in full (including all applicable sales and other taxes or fees) as indicated on the sales and checkout pages for such Product(s) and for providing the Company with a valid credit card, debit card, or other payment method.
5.2 To complete your purchase, you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; and (ii) the information you supply to the Company is true, correct and complete.
5.3 We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected including purchases made with pre-paid credit cards. The Company reserves the right to refuse or cancel your order at any time for any reason, including but not limited to product or service availability, errors in the description or price of the product or service, or errors in your order.
5.4 We may use third party services for the purpose of facilitating payment and the completion of your purchase. By submitting your information, you grant the Company the right to provide your payment information to these third parties subject to our Privacy Policy.
6. REFUND
6.1 If you realize a Product you purchased is not right for you, please email Coaching@AmplifyTalentAdvisors.com within twenty-four (24) hours of your purchase, and the Company will promptly issue an instruction to our payment processor to refund your payment, no questions asked. A credit will be applied to your credit card or other original method of payment. The Company does not control its payment processor and will not be able to expedite any refunds. After the twenty-four (24) hour grace period, all purchases are non-refundable. Your purchase secures dedicated time, preparation, and resources in Coach's schedule.
6.2 If you experience any difficulties accessing, retrieving, or downloading your purchased Product(s), contact the Company immediately at Coaching@AmplifyTalentAdvisors.com.
6.3 The Company will not, under any circumstances, issue any refunds, in whole or in part, after the refund deadline. If you initiate a chargeback, the Company reserves the right to report any delinquent balance owed to a credit reporting bureau and/or collections agency at our sole discretion.
6.4 Your license to use the purchased Product and related materials is revoked immediately upon your receipt of a refund. By requesting and accepting a refund, you agree to immediately cease using and delete all materials related to the purchased Product from all your electronic devices, including but not limited to video recordings, audio recordings, forms, templates, checklists, guides, slide decks, and other resources.
7. TERM
7.1 The term of this Agreement shall begin on the Effective Date and shall continue until Coach completes performance of the Coaching. For digital products delivered at the time of purchase, the terms and conditions of this Agreement shall survive delivery and remain in effect with respect to the Client's ongoing use of such Product(s).
8. TERMINATION
8.1 Prior to initiating termination, Client agrees to notify Coach of any concerns or dissatisfaction with the Coaching and to provide Coach with a reasonable opportunity to address such concerns. Either party may terminate this Agreement at any time by giving the other party ten (10) business days' written notice. Client may terminate this Agreement if Coach fails to cure any default or breach of this Agreement within ten (10) business days of receipt of notice of Client's intent to terminate due to such deficient performance.
9. FORCE MAJEURE
9.1 The Company shall not be liable or responsible to You, nor be deemed to have defaulted or breached these Terms, for any failure or delay in fulfilling or performing any term of these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, pandemic or epidemic, lock-outs, strikes or other labor disputes (whether or not relating to either party's workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
10. CONFIDENTIALITY
10.1 The coaching relationship and any information that the Client shares with the Coach as part of this relationship is considered confidential ("Confidential Information"). Coach agrees not to disclose or make use of any Confidential Information, directly or indirectly, except for the sole benefit of Client, as necessary to perform the Coaching, without Client's written consent. Coach will not disclose Client's name as a reference without Client's written consent. Coach shall not directly or indirectly disclose or make use of any Confidential Information after the term of this Agreement for any reason. Coach will use reasonable care in handling Client's Confidential Information so that it does not enter the public domain. Coach will return all Confidential Information to Client upon termination of this Agreement.
10.2 Client acknowledges that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and communications between Coach and Client are not subject to the protection of any legally recognized privilege.
10.3 Coach may disclose Confidential Information to the extent that: (i) it becomes publicly available or known by no fault of Coach; (ii) Client grants permission for such disclosure in writing; (iii) Coach obtains the information from a third party, without breach of any obligation to the Client; (iv) disclosure is required by any court or government agency; (v) Coach reasonably believes that there is an imminent or likely risk of danger or harm to the Client or others; or (vi) it involves illegal activity.
10.4 In receiving Coaching, Client will have the benefit of proprietary systems, strategies and techniques developed by Coach ("Coach's Proprietary Information"). Client acknowledges that Coach's business relies on Coach's ability to provide such insights to various clients. Client agrees not to disclose Coach's Proprietary Information to any third party, directly or indirectly, during the term of this Agreement or after it ends.
10.5 Information provided by Client will also be handled in accordance with the Company's Privacy Policy.
10.6 Coach may request Client's written permission to use Client's name, likeness, or testimonial in Coach's promotional materials. Such use shall only occur with Client's prior written consent and shall not include disclosure of any Confidential Information.
11. DISCLAIMER
11.1 Not Professional Advice. The information contained in the Product(s) is not intended as, and shall not be understood or construed as, professional advice. The Product(s) are for educational and professional development purposes only. The Product(s) should not be construed as medical, legal, financial, or any other type of professional advice. While the Company's representatives and/or employees may be professionals and the information provided in the Product(s) relates to issues within their area(s) of professionalism, the information contained in the Product(s) is not a substitute for advice from a professional who is aware of the facts and circumstances of your individual situation.
11.2 The Company and its representatives and employees have done their best to ensure that the information provided in the Product(s) is accurate and to provide valuable information. Regardless of anything to the contrary, nothing in the Product(s) should be understood as a recommendation that you should not consult with a professional to address your particular situation. The Company expressly recommends that you seek advice from a professional.
11.3 The Company shall not be liable or responsible for any errors or omissions in the Product(s) or for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation.
11.4 No Professional-Client Relationship. Your purchase of the Product(s) does not create a professional-client relationship between you and the Company or any of our professionals. You recognize and agree that your purchase of the Product(s) does not create any professional-client relationship.
11.5 Your Personal Responsibility. By using the Product(s), you accept personal responsibility for the results of your actions. You assume all the risk of your access to the Product(s) and any subsequent actions you choose to take as a result of the influence, information or educational materials provided to you. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available in the Product(s). You agree to use judgment and conduct due diligence before taking any action or implementing any plan or policy suggested or recommended in the Product(s).
12. INTELLECTUAL PROPERTY
12.1 The Product(s) contain intellectual property owned by the Company, including trademarks, copyrights, proprietary information, and other intellectual property, such as text, video, graphics, design, logos, images, and the compilation thereof. The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. The Company reserves all rights in and to its common law and registered trademarks, service marks, copyrights, and other intellectual property rights, to all intellectual property included in the Product(s) ("IP").
12.2 All other names, logos, product and service names, designs and slogans in the Program are the trademarks of their respective owners.
12.3 Your purchase of the Product(s) does not result in a transfer of any intellectual property to You. As a condition of your purchase and use of the Product(s), You agree to observe and abide by all copyright and other intellectual property protection. The Company grants You a single-use, non-exclusive, non-transferrable, revocable, royalty-free license to access and use the Product(s) for your personal or internal business use. You agree that You will not modify (except as such modification may be necessary for completing or filling out templates or forms for Your authorized use), publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Product(s), or offer any competing Product(s) or services based upon any information contained in the Product(s).
12.4 The Company content is not for resale. Your participation in the Program does not entitle you to make any unauthorized use of the IP. You agree not to delete or alter any proprietary rights or attribution notices in any of the IP. You will use the IP solely for your individual or internal business use and will make no other use of the IP without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any of the IP. The Company does not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized herein.
12.5 You agree that any infringement of the Company's IP shall result in an immediate termination of the license granted in these Terms. If you make any unauthorized use of the Company's IP, your access to the Product(s) will be terminated immediately and you shall not be entitled to a refund of any portion of the purchase price.
13. INDEMNIFICATION
13.1 Client, at Client's expense, shall release, indemnify and hold Coach and its owners, directors, officers, shareholders, employees, agents, trustees, affiliates, successors, and the personal representatives and assigns of each, harmless from and against any and all claims, suits, losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, including without limitation, reasonable attorneys' fees and expenses, arising out of or in connection with: (i) any act or omission of Coach in providing Coaching; (ii) any Work Product or deliverables provided under this Agreement; (iii) Client's breach of any of these Terms; (iv) Client's use of the Product(s) or Coaching; or (v) Client's failure to maintain the confidentiality and/or security of any access rights to materials provided under this Agreement, unless due to the negligence of Coach.
13.2 Client shall provide Coach with such assistance, without charge, as Coach may request in connection with any such defense, including, without limitation, providing Coach with such information, documents, records, and reasonable access to Client, as Coach deems necessary. Client shall not settle any third-party claim or waive any defense without Coach's prior written consent.
14. LIMITATION OF LIABILITY
14.1 Except as expressly provided in this Agreement, Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the Coaching or Product(s). In no event shall Coach be liable to Client for any direct, indirect, consequential or special damages, including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits, loss of contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. Coach's entire liability for any breach of this Agreement, and Client's sole remedy, shall be limited to the purchase price actually paid by Client to Coach under this Agreement.
14.2 Coach is not responsible for any technical difficulties with hardware, software, connectivity, or other technological aspects of electronic coaching sessions, and does not guarantee that the conferencing software or coaching sessions will be free from technical problems, available at all times, or work as expected.
15. NO WARRANTIES
15.1 WE MAKE NO WARRANTIES AS TO THE PRODUCT(S). YOU AGREE THAT THE PRODUCT(S) ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PRODUCT(S) WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE PRODUCT OR CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE PRODUCT(S) IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.
16. NON DISPARAGEMENT
16.1 If Client is found to be slandering, libeling or otherwise disparaging Coach, the Product(s), or related materials, Coach reserves the right to file a civil claim of action against Client for any such damaging actions that materially harm Coach. Where applicable, Coach may also immediately revoke Client's access to any remaining Coaching sessions or Product(s) not yet delivered.
17. EQUITABLE RELIEF
17.1 You acknowledge and agree that in the event of a breach or threatened violation of the Company's intellectual property rights and confidential and proprietary information by You, the Company will suffer irreparable harm and will therefore be entitled to injunctive relief to enforce these Terms. The Company may, without waiving any other remedies under these Terms, seek from any court having jurisdiction any interim, equitable, provisional, or injunctive relief that is necessary to protect its rights and property pending the outcome of the mediation referenced below. You hereby irrevocably and unconditionally consent to the personal and subject matter jurisdiction of the federal and state courts in the State of Illinois for purposes of any such action by the Company.
18. ALTERNATIVE DISPUTE RESOLUTION
18.1 Client agrees to notify the Coach of concerns or issues regarding the Services and to give the Coach a reasonable opportunity to resolve those concerns or issues. If the Parties cannot resolve a dispute or potential claim by means of good-faith negotiation, then the Parties agree to make a reasonable attempt to resolve any such dispute through Alternative Dispute Resolution or Mediation before filing a civil cause of action. The Parties agree that good faith participation in Mediation or other Alternative Dispute Resolution is a condition precedent to filing any civil cause of action.
19. GOVERNING LAW AND JURISDICTION
19.1 These Terms shall be construed in accordance with, and governed by, the laws of the State of Illinois, and the courts of Illinois shall have jurisdiction to hear and determine any dispute arising in relation to these Terms. You agree that any proceeding relating to the Product(s) must be filed exclusively in the appropriate courts located in Will County, Illinois and you submit to the jurisdiction of those courts and waive any objection based on an inconvenient forum or other reasons.
20. CHANGES TO TERMS
20.1 The Company reserves the right at any time to modify these Terms and to impose new or additional terms or conditions on your use of the Product(s). Such modifications and additional terms and conditions shall be effective immediately and incorporated into these Terms. Your continued use of the Product(s) will be deemed your acceptance of such changed terms. The changes may be listed in an area accessible to you or you may be notified by either e-mail or postal mail. If you have any questions regarding modified terms, please contact us at Coaching@AmplifyTalentAdvisors.com.
21. ALL RIGHTS RESERVED
21.1 All rights not expressly granted in these Terms are reserved by the Company.
21.2 Contact: If you have any questions about any term of these Terms, please contact us at Coaching@AmplifyTalentAdvisors.com.
22. MISCELLANEOUS TERMS
22.1 Waiver. The waiver by either Party of a breach or default of any of the provisions of this Agreement by the other party shall not be construed as a waiver of any succeeding breach or default of the same or any other provision of this Agreement, nor shall any delay or omission on the part of either party to exercise or avail itself of any right, power or privilege that it has or may have hereunder operate as a waiver of any breach or default.
22.2 Severability. If any provision or portion of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining provisions or portions shall remain in full force and effect, and the invalid provision or part shall be deleted as narrowly as possible to render this Agreement valid and enforceable. If the scope of any provision of this Agreement is determined to be too broad to permit enforcement to its maximum extent, such provision shall be enforced to the maximum extent permitted by law.
22.3 Assignment. Neither Party may assign, transfer, subcontract or delegate any right or obligation under this Agreement without the prior written consent of the other party.
22.4. Section Headings. Section headings are inserted for convenience only and shall not be used in any way to construe the terms of this Agreement.
22. 5. Entire Agreement. These Terms, together with the Privacy Policy and Disclaimers, constitute the entire agreement between you and the Company pertaining to the Product(s) and supersede all prior and contemporaneous agreements, representations, and understandings between us. Any waiver by the Company of a breach of or right under these Terms will not constitute a waiver of any other or subsequent breach or right. No waiver shall be binding unless executed in writing by the Company.
22.6 Notices. All notices shall be in writing and deemed effective when received by either electronic mail or paper mail at the address of the party to be notified provided in the introductory provision of this Agreement. Either party may change the address to which notices are to be sent by providing written notice to the other party as provided for in this section.

